F.A.Q.
You can easily download our catalog at this link.
The printed version is available. It will be provided once your project will be confirmed by our Advisor.
Do you wish to be contacted?
Request an appointment or click here.
Easy peasy lemon squeezy!
You can download our catalog by clicking here
If you need to receive other materials, such as the company profile, the price list and more, write to [email protected]
Clearly YES!
We produce the photographic material in any case before the shipment. Sending it over to you does not represent an issue at all.
Each custom product that comes out from Officina MaVoix division is developed side by side with you. You will always dispose of anything you need.
For online orders, contact us as soon as possible, always better within 14 days. Download the return form and send it to [email protected] reporting your order number.
As far as wallpapers and other made-to-measure items are concerned, we do not refund in the event of dissatisfaction, while there is maximum willingness to evaluate and take charge of any non-compliance.
MaVoix Excluisve Wallpaper is a start up, officially on the market from September 2022/
guided by the creative direction of Marika Tardio.
The founders Antonio Ortoleva and Marika Tardio have been working in the Furniture & Design sector for over ten years, as managers for renowned brands in the sector.
✯MaVoix Exclusive Wallpaper✯ Headquarters are based in Florence, Via Salvestrina 10-12, 50129.
Our wallpapers will be ready for shipment within ten to fifteen business days.
The delivery time of each furnishing prints is visible on the product sheet and is managed by external partners.
To receive a price list, contact one of our Advisor.
Request a physical or online appointment or click here .
Bien Sure!
Access our customization services on the Officine MaVoix page.
We can either readjust our designs in the colours and / or dimensions of the shapes, or create a full custom design starting from a simple interview with you.
Yes, by writing an email to [email protected] or directly on Google My Business. You will always receive a confirmation or an alternative proposal to get to know us.
Our offers have a standard validity of thirty days.
If there were any special needs, please report it to our Advisor.
It depends on the complexity of the intervention. Share your ideas and projects with us, we will certainly be able to advise you adequately. In any case, the support of a professional is always recommended.
It is quite a task for our Officina MaVoix department.
Send us your ideas! Let’s create something unique, together.
The answer is yes.
We can start from an existing design adapted in shapes and colours to your walls. In this case, you can give your contribution by following the form on every single wallpaper (product sheet), indicating the background colour, the subjects, the sizes, and dropping an image.
If all this bores you, visit Officina MaVoix page. Here you can indicate your preferences on an existing design or discuss a full custom design made for your home project solely.
YES, the instructions are given inside the packaging. You can request them again in PDF format at [email protected] in case you got rid of it.
YES,
/ Made in Italy
Contact our team here / We will provide you with all the details by email.
NO,
the transport is quoted separately.
As for the prints and products that can be purchased directly on the site, it is visible inside each product sheet.
It is essential to notify us by filling out this form no later than eight days for offline orders, no later than fourteen for online purchases.
In any case it depends from situation to situation,
so write us as soon as possible at [email protected] .
BEST PRACTICE:
As for wallpapers, it is important to spread the rolls on the floor and check their quality. Do not attach the wallpaper to the wall without this procedure as the error could be attributable to the posting.
If you haven’t received a reply, your request may have gone into SPAM.
Send us a reminder to [email protected] ,
or call the office +39 055 6288525
YES
our samples are available at a price of 20 € + VAT each.
The cost of the sample will be deducted from the invoice if the order is subsequently confirmed.
If multiple samples are requested, we will refund only a single unit.
Dang!
Write to [email protected] .
We will give you all the support you need.
That doing it yourself, especially for a super-quality wallpaper, gives a big headache. And that it doesn’t take long to make a mistake. For this reason, we always recommend contacting a professional figure.
BEST PRACTICE:
Contact us to find the right support and design for your walls.
Involve a professional who confirms: measures, conditions.
Refer to the same or another professional for the installation of the paper.
TRUST OUR WORD!
Do you still have doubts?
Write to us here> [email protected]
Arm yourself with measuring tape and take the width and height of the wall.
If your wall is uneven, ALWAYS consider the highest point.
If you want to use our handy calculator, it’s inside each wallpaper design.
If you prefer to send us an email, remember to add 10 cm for each side.
We accept all major credit and debit cards and PayPal for online orders, as well as the most classic of bank transfers for offline transactions.
We use SSL technology throughout our site to protect your personal data.
Payment is managed by the Intesa San Paolo or PayPal circuit, depending on the payment method chosen and we do not store your card details. We support the 3D Secure Scheme, which is a collective of Verified by Visa and MasterCard SecureCode.
Your data is safe and we will not pass any information on to other external organizations.
Orders are processed between 24 and 48 hours after confirmation.
If done over the weekend or public holiday, the first day we will be operative again. Our timetables are visible on the Google MaVoix page.
c’est pas grave, contact us on [email protected] or +39 055 6288525 .
Do it as soon as possible to make sure we receive your order, before it is shipped from our warehouse!
Depending on the case.
On products available for e-commerce, yes. However we do not cover the shipping costs and we provide the refund only after having checked the quality of the return, which must be returned in its original box, with the certificate of authenticity and any other accessories.
Yes, we offer samples on all backgrounds. Samples are typically 148 x 210mm.
Fill out the form and request your sample.
First of all, we thank you for your interest. Top.
We offer specific affiliate plans based on your business.
For commercial operations: write to [email protected]
For marketing operations and affiliation plans: write to [email protected]
We will answer you more accurately, sending you our considerations.
You are buying something that excites you.
wallpaper /
printed on carefully selected and hand-drawn supports, assembled in digital art.
prints /
to furnish, with class. With stories.
The color you see in the images, as well as the size of the design may vary slightly from monitor to monitor. The difference is minimal.
The best thing to do is to ask for a sample, so that there is no doubt.
Nope. It is not adhesive.
Remember to use a specific glue for wallpaper, but above all contact an expert installer.
Yes, it is possible. Our fiberglass backing is resistant to humidity and, moreover, it can be applied over the tiles, certainly once the unevenness and disconnections have been leveled off. Don’t worry and take a bath that rocks.
Our wallpapers install with glue so if you need to reposition or remove, do it before it dries!
How do I remove my wallpaper? (copied change and maybe ask Francesco)
At MaVoix, we aim to help you to create the space of your dreams, and therefore our wallpapers are made with durable materials that last for years.
If you need to remove one of our wallpapers that you installed with glue, you can steam it and scrape it off the wall. The operation is not complex and if done carefully it will not cause damage to the aesthetics of the wall.
